If you submit a request by mail to any institution under FIPPA, correspondence and records released in response to your request will be provided by mail. Online requests can be submitted for many institutions by completing the Access or Correction request form online. You have the right to request a waiver of fees if the payment will cause financial hardship or if the information will benefit public health or safety. If you don’t know which institution holds your records, use our table to find frequently requested records from Ontario government ministries and other public sector institutions. In all cases where SAR timescales were exceeded, we reached out to the requesters advising them of the reasons for the delay and the new expected response dates.
The difference between Subject Access Requests (SARs) and Freedom of Information requests (FOIs)
Further guidance on responding to a request can be found on the ICO website. It should be remembered that whilst the response is sent to the individual, it will be available to anyone in the world who can access your published responses. The requested information, once identified, checked and any exemptions applied, should be sent to the person in the format they have requested. On the other hand, responses sent directly to the individual will limit the impact of an unintended disclosure. Responses sent to 3rd-party websites will be publicly available to anyone who visits the website, so an inadvertent disclosure of exempted information would be available for anyone to see. You can check if they want their response to be sent via the website, or direct to them.
We can refuse your request if it is vexatious, repeated or if it would cost too much to comply. You have the right to request recorded information which we hold. We will respond to your request within 20 working days (excluding weekends and UK bank holidays) and will contact you directly if we need to clarify your request.
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- It must include the requester’s name and contact details such as a return email or postal address.
- For general enquiries that are not requesting recorded information from the department, please email
- The Directory of Institutions also lists and provides contact information for FOI coordinators for provincial and municipal public sector institutions covered under FIPPA and MFIPPA.
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Each Public Body has one or more FOI Officers whose responsibility it is to handle requests made under the Freedom of Information Act 2014. You can make an environmental information request to private or public companies that have public responsibilities – like water companies. Delivering vital programs, services, and products both in-person and online to Ontarians, overseeing consumer protection and making it easier to run a business in Ontario.
Within 30 days, the institution will send you a decision indicating what information and records are available and what can be released to you. The institution will review your request and begin their search. The Directory of Institutions provides contact information for FOI coordinators for provincial and municipal public sector institutions covered under FIPPA and MFIPPA. You can submit a request by mail to any institution under FIPPA and MFIPPA. The FOI office or institution that receives your request for a fee waiver will discuss next steps in the process.
Guidance for IG professionals
You will receive a fee estimate from the FOI office or institution where you submitted your FOI request, if the processing fees will be more than $25. There is no application fee for a request to make a correction to your own personal information. It does not reflect all records available from a ministry or agency. Some information may be available and does not require an FOI request. The Directory of Institutions lists and provides contact information for FOI coordinators for provincial and municipal public sector institutions covered under FIPPA and MFIPPA. Please consult directly with the municipality for records and information in their custody and control.
How to submit an FOI request
- You can make an environmental information request to private or public companies that have public responsibilities – like water companies.
- Having a way to track requests can help organisations to ensure that responses are well managed and issued within the statutory deadlines.
- This includes appealing a decision if your request for information is denied.
- You should keep a copy of the request and response for future reference and note any of your responses that are published on gov.uk or 3rd-party websites.
- The FOIA does not require agencies to create new records or to conduct research, analyze data, or answer questions when responding to requests.
- Please browse the following resources before making a new FOI request.
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If you are still unhappy with the response to your complaint, you can contact the ICO. Each organisation should provide information on their website about how to complain. Further guidance about withheld information and what to Madjoker expect after making a request is available on the ICO website.
To help your organisation manage FOI requests, it is advisable to routinely publish as much corporate information as possible. Where your organisation has issued a large number of FOI responses and it is not possible to check them all, it may be appropriate to prioritise reviewing responses which present the highest risk of holding hidden data. Where an extension is applied, you should still issue a notice to the requester within the first 20 days, explaining why you need more time, and providing an estimated date for the final response. If using an online form for individuals to submit FOI requests, it should contain the minimum number of fields possible for a valid FOI request in order not to discourage people from submitting requests. If you receive an FOI request, you should forward it to the team that deals with FOI requests in your organisation, likely to be the Information Governance (IG) team, as soon as possible.
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See the list of federal agencies for details about how to make a request to each agency and any specific requirements for seeking certain records. Most federal agencies now accept FOIA requests electronically, including by web form, e-mail or fax. The request simply must be in writing and reasonably describe the records you seek. If the information you want is not publicly available, you can submit a FOIA request to the agency’s FOIA Office. Before making a request, first look to see if the information you are interested in is already publicly available. MadJoker Casino reserves the right to amend these Terms and Conditions at any time.
The response time may also be paused if the organisation needs to contact you to clarify the request, or to request payment of a fee. Players can enjoy thousands of slot titles, classic table games such as blackjack and roulette, live casino experiences, and instant-win games. MadJoker Casino delivers a well-rounded online casino experience with a strong focus on game variety and modern design.
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